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Express delivery accross Dubai, Sharjah and Ajman | Express delivery - Dubai, Sharjah and Ajman

Frequent Asked Questions

You can track your order in the My Account section after logged into our site. Simply go to My Account section and click my order and you can check order status. If the order is placed before 5:00 P.M UAE time, then the order is delivered on the same day. Otherwise, you may select tomorrow's date for delivery. If you have any questions regarding your order, please contact us.

Yes! We can certainly have your order delivered today. Kindly order before 5 P.M to get the same day delivery.

Payment can be made by Credit Card as well as Debit Card on our website. We accept VISA, Mastercard, American Express.

All credit card information is processed securely using GeoTrust SSL certificates, which follow world-class standards in online credit card protection. We do not store any Credit Card information in our website. Credit card information is collected and processed on the secure servers of a large national bank, customers can rest assured that their credit card information will not be mishandled. keeps customer information completely confidential. Our company does not share customers personal information for third-party use or sell it to advertising agencies. For a complete description of our privacy policy, please read our Privacy Policy.

We accept VISA, Mastercard, American Express.

Orders can be cancelled for a full refund if the cancellation is requested 24 hours in advance of the delivery date. If an order has been shipped, shipping fees are non-refundable. In the case of perishables such as flowers, chocolate, fruit, etc.: 50% of the product purchased is also non-refundable.

In most cases, we require a complete delivery address. However, as long as the telephone number is operational we will try to contact the recipient, and obtain the delivery address from him or her.

Yes, it's company policy to call the recipient before making the delivery to ensure we have the correct address, and that the recipient is at that address during the time of delivery.

You should receive an order confirmation email immediately after p;acing the order from our website. If you have not received any order confirmation email within 2 hours after placing the order, kindly contact us for assistance.

In the event that we need to confirm the delivery location, we might call the recipient. In all instances, the element of the surprise is maintained and the recipient never knows what he or she is about to receive.

All flowers, cakes are prepared fresh every morning, and delivered in temperature controlled delivery vans to guarantee that they will make an impression.